Vauxhall Parts

TERMS & CONDITIONS

By accessing this website and/or placing an order. You the customer / consumer agree to be bound by our terms & conditions. Johnson’s Vauxhall Spares Ltd are unable to accept any responsibility or liability whatsoever for any parts or services purchased or for any damage or loss that may result from their subsequent use.

Parts purchased from Johnson’s Vauxhall Spares Ltd comply with the Sale & Supply of Goods Act 1994 and are of ‘satisfactory quality’ unless specified at the time of sale.
All parts are stated as used, and are and are sourced from used and or damaged vehicles, and parts are generally untested unless they are listed as refurbished. Because of the nature of mechanical or electrical goods, we offer a refund service or will resend replacement items within 7 working days.
We are unable to compensate for any garage / fitting costs incurred in this process. Therefore, the parts must be thoroughly inspected upon delivery, prior to fitting and garages may suggest further testing is required. You must inform Johnsons immediately if there is an issue so that we can resolve efficiently

All Johnsons parts come with an initial 3 Month warranty (extendable to 2 years with added appropriate payment) and are subject to the following:

All Parts are tested prior to fitting by a qualified or experienced person.

No parts are disassembled in any way unless specific permission given by Johnsons. All parts supplied are marked with the Johnson’s Vauxhall Spares Ltd stamp/initials and removal of these marks will invalidate your guarantee/warranty from us.

No parts may be altered or modified in any way (except for routine service adjustment) without prior permission from us

Engines:

Engines are emptied of all oils prior to dispatch, and therefore need replenished prior to use with the correct recommended oils and fluids. When ordering from Johnson’s Vauxhall Spares Ltd, customers must state if ancillaries are required. Ancillaries are parts of the engine that are subordinate to the main engine block, sump and cylinder head. We refer to an engine without ancillaries as naked, or simply ‘an engine’. We refer to the engine with ancillaries as ‘full’, or ‘complete’ engine.

Engines are sold on an exchange basis, and therefore, your original engine is to be returned to us unless we state otherwise.

Engines are sold without mileage claims, if asked, we may state the miles were on the car speedo clocks at the time of removal, but this is not necessarily the true mileage of the engine. We advise you inspect the engine and that you are happy with it, and strongly advise that an experienced technician views it if you are unsure.

In this case we will send a replacement, or offer a refund. We do not offer a refund on any work undertaken of the engine for removal, fitting, or refitting. All engines purchased must be fitted with a new timing belt/cam belt/chain and filled with new oil upon installation. Failure to do this will result in warranty being void.

Gearboxes:

Gearboxes are emptied of all oils prior to dispatch, and therefore need replenished prior to use. It has been known for a small amount of oil to be present in automatic gearboxes, and will therefore be useable for a short time after installation and have shortly broken down, therefore Gearbox oils must be replenished immediately with the correct recommended oil and volume before driving

Gearboxes are sold on an exchange basis, and therefore, your original unit is to be returned to us unless we state otherwise.

Gearboxes are sold without mileage claims, if asked, we may state the miles were are on the car speedo clocks at the time of removal, but this is not necessarily the true mileage of the gearbox. We advise you inspect the unit and that you are happy with it, and strongly advise that an experienced technician views it if you are unsure. In this case we will send a replacement, or offer a refund. We do not offer a refund on any work undertaken of the gearbox for removal, fitting, or refitting.

Glass:

Due to the difficulties in insuring glass screens etc. during transport, these items will usually be sent by Johnson’s Vauxhall Spares Ltd at your own risk.

Delivery:

We do not deliver any goods ourselves, and are reliant on a 3rd party courier service for this. For this reason we will try to ensure your part is delivered in a stated time.

As we rely on third party delivery we will aim to do the following:

Changes in delivery times will be notified by Johnsons Vauxhall Spares Ltd as soon as is reasonably possible.

All goods will be packed in order to reduce damage possibilities, but all items purchased should be inspected upon delivery before signing to ensure that the item has not been damaged during transit. If goods prove to be damaged, do not sign, refuse delivery and contact us immediately. This is to ensure that if necessary, a claim can be made by us, on your behalf against the courier.

In the event that the delivery driver does not allow time to inspect the goods, sign the Delivery note to obtain them, but delete any wording in the signature box to the effect that the goods were ‘received in good condition’.

In the event that a part is supplied as ordered but the customer had ordered incorrectly, we must be contacted within 48 hours.

The carriage on any returned item will be paid for by us unless it has been an error on your part for incorrect part order. In the event that a part is supplied as ordered but the customer had ordered incorrectly, we must be contacted immediately and the part returned to the supplier within 14 days of purchase. Refunds will only be made by Johnson’s Vauxhall Ltd upon the return of the goods to the supplier’s premises.

Please ensure all goods are checked thoroughly before being signed for, as refunds are not always possible f or goods that have been damaged in transit. The words unexamined or unchecked on the delivery note/docket are not acceptable. Johnson’s Vauxhall Spares Ltd cannot be held responsible for the refund of goods damage in transit if they have been signed for as in good condition.

We would like to come to an amicable agreement with your client, but we think the cost incurred are incredibly excessive, and conditions of the sale have not been met. We obviously now need to seek legal advice and will take approximately 2-3 days after the weekend if you can await the decision.

1) Each part will be checked for condition and tested where appropriate before leaving our premises. We are however reliant upon considerate handling by our courier company.

2) All parts MUST therefore be inspected for damage in transit upon arrival, BEFORE you sign for them – even if this means keeping the delivery driver waiting. We can NOT exchange or refund any parts damaged in transit if you or your representative (friends, family, neighbours etc) sign for them as being in good order. Signing for the goods as “unchecked” is not acceptable.

3) In the event an item is found to be damaged, it is your decision whether to either refuse delivery so it can be returned to us, or sign for as “damaged” and notify us of the damage within 48 hours.

4) Acceptance of delivery of the goods shall be deemed conclusive evidence of the buyers’ acceptance of these Terms.

5) Unless otherwise stated, all items have a standard 30 day warranty period from purchase/invoice date.

6) Any faults that become apparent after fitting must be notified as soon as possible after you become aware of them.

7) We always aim to dispatch items quoted as being Next Working Day delivery on the day payment is processed, subject to the order being placed before our deadline. We cannot however be held responsible for goods not delivered on this basis by a 3rd party courier.

8) Warranty relates to the supplied part(s) only, it expressly excludes any consequential loss & fitting/ labour charges or postal/courier charges.

9) Any part tampered with or dismantled in any way will invalidate the warranty.

10) All engines & gearboxes will usually be drained of all fluids for carriage. It is the customers’ responsibility to refill prior to use as any damage incurred as a result of not doing so will again invalidate this warranty. It is strongly recommended that a new timing belt be fitted to any engines we supply, and that all units be installed, maintained & adjusted by a qualified technician, we do not cover engines for timing belt or timing chain failure, it is the customers’ responsibilty to check, adjust or replace where needed.

Returns Policy:

1) It is our policy to firstly replace incorrect or faulty items before we refund, if a replacement is not available then we will offer a refund.

2) Please note that to avoid the “trial & error” method of repair, electrical items will only be exchanged or have a credit note issued against them, all ECU’s are fully tested and are non-returnable.

3) Customer is to pay carriage on any parts returned, unless an alternative arrangement has been expressly agreed by ourselves.

4) We need to have received all relevant parts (whether correct, incorrect or faulty) back at our premises for inspection before we can make the appropriate decision to either replace or refund.

5) It is the customers’ responsibility to send items back via either recorded or special delivery means in order to obtain a tracking number and signature – proof of postage is not the same as proof of delivery.

6) For all items to be returned under any circumstances, it is the customers’ responsibility to keep them in a safe environment & return them in as near to the same condition in which they were supplied as possible.

7) Orders cancelled after dispatch & parts wrongly ordered/ correctly supplied but no longer wanted, will be refunded minus the outbound postage cost which we incurred (this includes listings which state ‘Free’ postage).

8) Multiple orders which contain one or more incorrect items will be offered a replacement or refund for the incorrect items only – not the whole order.

9) All Returns are subject to a 25% restocking fee, and applies to every return, unless the part is faulty.

 

JOHNSONS WEBSITE TERMS AND CONDITIONS

License to use website:

Unless otherwise stated, Johnsons Vauxhall and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

Republish material from this website (including republication on another website);
sell, rent or sub-license material from the website;
show any material from the website in public;
reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
edit or otherwise modify any material on the website; or redistribute material from this website [except for content specifically and expressly made available for redistribution

Where content is specifically made available for redistribution, it may only be redistributed within your organisation

Acceptable use:

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Johnsons Vauxhall's express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without Johnsons Vauxhall's express written consent.

Restricted access:

Access to certain areas of this website is restricted. Johnsons Vauxhall reserves the right to restrict access to member areas of this website, or indeed this entire website, at Johnsons Vauxhall's discretion.

If Johnsons Vauxhall provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

Johnsons Vauxhall may disable your user ID and password in Johnsons Vauxhall's sole discretion without notice or explanation

User content:

In these terms and conditions, your user content means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Johnsons Vauxhalla worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Johnsons Vauxhall the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or Johnsons Vauxhall or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Johnsons Vauxhall reserves the right to edit or remove any material submitted to this website, or stored on Johnsons Vauxhall's servers, or hosted or published upon this website.

Notwithstanding Johnsons Vauxhall's rights under these terms and conditions in relation to user content, Johnsons Vauxhall does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties:

This website is provided as is without any representations or warranties, express or implied. Johnsons Vauxhall makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Johnsons Vauxhall does not warrant that:

this website will be constantly available, or available at all; or
the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. [If you require advice in relation to any [legal, financial or medical] matter you should consult an appropriate professional.

Limitations of liability:

Johnsons Vauxhall will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

to the extent that the website is provided free-of-charge, for any direct loss;
for any indirect, special or consequential loss; or
for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Johnsons Vauxhall has been expressly advised of the potential loss.

Exceptions:

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Johnsons Vauxhall's liability in respect of any:

death or personal injury caused by Johnsons Vauxhall's negligence;
fraud or fraudulent misrepresentation on the part of Ts Johnsons Vauxhall; or
matter which it would be illegal or unlawful for Johnsons Vauxhall to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness:

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties:

You accept that, as a limited liability entity, Johnsons Vauxhall has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Johnsons Vauxhall's officers or employees in respect of any losses you suffer in connection with the website.

You agree that the limitations of warranties and liability set out in this website disclaimer will protect Johnsons Vauxhall's officers, employees, agents, subsidiaries, successors, assigns and sub-contractors.

Unenforceable provisions:

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity:

You hereby indemnify Johnsons Vauxhall and undertake to keep Johnsons Vauxhall indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Johnsons Vauxhall to a third party in settlement of a claim or dispute on the advice of Johnsons Vauxhall's legal advisers) incurred or suffered by Johnsons Vauxhall arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions].

Breaches of these terms and conditions:

Without prejudice to Johnsons Vauxhall's other rights under these terms and conditions, if you breach these terms and conditions in any way, Johnsons Vauxhall may take such action as Johnsons Vauxhall deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation:

Johnsons Vauxhall may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment:

Johnsons Vauxhall may transfer, sub-contract or otherwise deal with Johnsons Vauxhall's rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability:

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement:

These terms and conditions, together with Privacy Policy, delivery policy and warranty policy constitute the entire agreement between you and Johnsons Vauxhall in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction:

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

Johnsons Vauxhall's VAT number is GB 865 902 105

 

Johnsons Vauxhall’s details:

The full name of Johnsons Vauxhall is Johnsons Vauxhall Car Breakers Ltd.

Johnsons Vauxhall is registered in England and Wales under registration number 06870039

Johnsons Vauxhall’s registered address is Callerton House, Callerton, Craghead Stanley

You can contact Johnsons Vauxhall by email to sales@vauxhallcarbreakers.co.uk.

 

©2016 TS Johnsons Vauxhall Breakers LTD